Family Safety
Helping the people you love stay safe online. Practical guides, gentle conversations, and tools you can set up together.
You're Here Because You Care
Worrying about a parent or grandparent's safety online is stressful. You want to help, but you don't want to overstep or make them feel incapable.
That's exactly why we created these guides. Every article here is designed to help you have productive, respectful conversations and set up real protections that work even when you're not around to help.
Conversations to Have
The most important step is an honest, respectful conversation. These guides help you get it right.
How to Talk to Your Parents About Online Safety
A gentle, respectful approach to discussing internet security with your mom or dad without making them feel patronized.
Explaining Scams to Someone Who Doesn't Believe They'd Fall for One
Scam victims are not foolish. Here's how to have a compassionate conversation about why scams work on everyone.
Tools to Set Up Together
Practical, step-by-step guides for setting up protections on your loved one's devices.
Setting Up a Password Manager for Your Parents
A step-by-step guide to getting 1Password or Bitwarden running on your parent's devices so they never reuse passwords again.
How to Enable Scam Call Blocking on Any Phone
Built-in features and free apps that dramatically reduce the number of scam calls reaching your loved ones.
Remote Access Tools: Help Your Parents Without Driving Over
How to set up screen sharing so you can fix security issues on your parent's computer from anywhere.
Warning Signs to Watch For
Sometimes people don't tell you they're in trouble. Here's what to look for.
10 Warning Signs Your Parent May Be a Scam Victim
Behavioral changes that might indicate someone you love is being manipulated by a scammer, and what to do about it.
When to Involve the Bank: Financial Abuse Red Flags
Some situations require immediate action. Know when it's time to contact your parent's bank or financial institution.
Family Safety Checklist
Print this out or share it with your family. Work through it together next time you visit.
- Strong, unique passwords on all accounts (use a password manager)
- Two-factor authentication enabled on email and banking
- Scam call blocking enabled on their phone
- Browser updated to the latest version
- Automatic software updates turned on
- Recovery email and phone number set on key accounts
- They know to never share passwords or PINs over the phone
- They know to call you before clicking unexpected links
- Their home Wi-Fi has a strong, unique password
- They know how to recognize a phishing email
Tip: Bookmark this page and come back to it periodically to make sure everything is still in place.
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